Order / Get a Quote & Place an Order

Ordering is easy at AiReal Customs and designed around your busy schedule. Get what you need when you need it, in the easiest manner possible.


Step 1: Get a Quote

Contact one of our Customer Service Representatives to receive a quote for the products you would like to order.

The price of your order is primarily determined by:
1) the product(s) you select
2) total number of colors needed for printing, or total number of stitches needed for embroidery and
3) total number of imprint locations (front, back, sleeve, pants, hood, etc.)
4) quantity in your order

Other factors such as personalization or special requests also affect the cost.

Please note that orders for screen printing or embroidery require a minimum of 12 pieces ordered.


Step 2: Send Us Your Artwork

Quality artwork will ensure that your image looks fantastic! Send us your high resolution, true-to-size, vector artwork by mail or e-mail to custom@airealapparel.com. Click here to for more art guidelines.

If you do not have a design created already, we can create the artwork for you. Detailed or difficult artwork may incur additional charges. Contact us for exact pricing (based on desired design specifications). Previously manufactured products may not be considered as camera-ready. Artwork charges may apply.


Step 3: Choose a payment method

AiReal Customs accepts the following payment methods, all orders must be paid in advance.
  • - Business Check
  • - Money Order
  • - Credit Card (Mastercard, Visa, Discover or American Express)
  • - PayPal
  • - Cash
Visa Mastercard American Express Discover eCheck PayPal
A retail sales tax will be applied to orders for customers who reside in the states of Virginia and North Carolina only.


Step 4: Place Your Order

Download Custom Order Form

Submit your Custom Order Form in person, by phone, fax, or e-mail:

By Phone / Fax By E-Mail
Production Facility: (252) 221-8172
Fax: (703) 273-0145
custom@airealapparel.com

We will email you a picture proof showing the detailed design as we plan to imprint it. Order production will begin upon customer confirmation of proof.

Production times are typically 2-3 weeks, depending on our current work schedule and the quantity/complexity of your order.

Orders requiring completion in less than 14 days from the date of order confirmation are subject to a $50 rush order fee. Rush orders will be accepted at the discretion of AiReal Customs.


Step 5: Receive Your Order

AiReal Customs will contact you upon completion of production for your order. You can receive your order via the following methods:
  • - Pick-up locally, for Virginia (757 and 703 areas) and North Carolina (252 area)
  • - Hand delivery locally, for Virginia (757 and 703 areas) and North Carolina (252 area)
  • - Via USPS or UPS mail